Pawna Lake Camping Near Lonavala

GOPAWNACAMP™

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Terms & Conditions

Effective Date: August 16, 2026

Welcome to GoPawnaCamp.com. By accessing our website, making a booking, or using our camping, accommodation, transportation, food, or adventure services, you agree to comply with the following Terms & Conditions.

Please read these terms carefully before making a reservation.

1. About Our Services

GoPawnaCamp.com provides camping and accommodation experiences around Pawna Lake, including tents, cottages, camping packages, meals, activities, and other services that may be offered from time to time.

The availability of accommodation, activities, meals, and other services may vary depending on the season, weather conditions, operational requirements, and availability.

2. Booking and Reservation

  • A booking is considered confirmed only after the required advance payment has been successfully received.

  • Customers must provide accurate information while making a reservation.

  • The name, mobile number, email address, number of guests, booking date, and other details provided during booking must be correct.

  • GoPawnaCamp.com reserves the right to contact customers to verify booking information.

  • Confirmation details may be sent through WhatsApp, SMS, email, or other communication channels.

  • A customer must retain their booking confirmation or payment receipt until the completion of their stay.

3. Payment

  • The applicable booking amount must be paid according to the payment terms displayed at the time of reservation.

  • Any balance amount, if applicable, must be paid within the specified time.

  • Prices may vary according to accommodation type, season, weekends, holidays, special events, and promotional offers.

  • Any additional services requested after booking may be charged separately.

  • Customers are responsible for ensuring that their payment information is accurate.

4. Cancellation and Refund

Cancellation and refund eligibility will be governed by the Cancellation Policy applicable to the booking.

  • Cancellation requests must be made through the official contact details provided by GoPawnaCamp.com.

  • Refunds, where applicable, will be processed according to the applicable cancellation terms.

  • Promotional, discounted, special-event, or customized bookings may have different cancellation conditions.

  • No refund may be provided for failure to arrive, late arrival, early departure, or unused services unless specifically stated in the applicable cancellation policy.

  • Refund processing time may depend on the payment method and financial institution.

5. Check-In and Check-Out

  • Guests must follow the check-in and check-out timings communicated during booking.

  • Valid identification may be required at the time of check-in.

  • Guests may be required to provide identification documents as required by applicable laws or local regulations.

  • Early check-in or late check-out is subject to availability and may involve additional charges.

  • GoPawnaCamp.com may refuse check-in if the guest is unable to provide required booking or identification details.

6. Guest Responsibilities

Guests are expected to:

  • Maintain cleanliness and discipline at the campsite.

  • Respect other guests, staff, local residents, and the surrounding environment.

  • Follow all safety instructions provided by campsite staff.

  • Take care of the accommodation, furniture, equipment, and other property provided during the stay.

  • Avoid activities that may cause damage, disturbance, injury, or inconvenience to others.

  • Follow applicable local rules and campsite regulations.

Guests may be charged for damage, loss, or excessive cleaning caused by negligence or misuse.

7. Children and Group Bookings

  • Parents or guardians are responsible for children throughout their stay.

  • Children must not be left unattended near the lake, camping area, fire area, or adventure activity zones.

  • Large groups, corporate groups, school groups, and special events may be subject to separate terms and pricing.

  • GoPawnaCamp.com reserves the right to establish additional rules for group bookings where necessary.

8. Safety and Adventure Activities

Pawna Lake camping may involve outdoor activities and natural surroundings.

Guests participating in activities must:

  • Follow instructions given by trained staff or activity operators.

  • Use safety equipment where provided or required.

  • Not participate in activities while under the influence of alcohol or intoxicating substances.

  • Inform the activity provider of any relevant limitations that could affect safe participation.

  • Follow age, height, weight, or other eligibility requirements where applicable.

Adventure activities may be cancelled, postponed, modified, or restricted due to weather, environmental conditions, safety concerns, government instructions, or operational reasons.

GoPawnaCamp.com prioritizes guest safety and reserves the right to stop or restrict an activity whenever it considers conditions unsafe.

9. Weather and Natural Conditions

Pawna Lake is an outdoor destination and weather conditions can change unexpectedly.

Heavy rain, strong winds, storms, water levels, road conditions, government restrictions, or other natural circumstances may affect camping and activities.

GoPawnaCamp.com may modify, postpone, relocate, or cancel certain services when necessary for safety or operational reasons.

10. Food and Beverages

  • Meals included in a package will be provided according to the selected package.

  • Additional food and beverages may be charged separately.

  • Guests should inform the campsite in advance about relevant dietary preferences or requirements where possible.

  • Food availability may vary depending on the selected package and operational conditions.

11. Prohibited Activities

The following may be prohibited at the campsite:

  • Illegal drugs or unlawful substances.

  • Weapons or dangerous items prohibited by applicable law.

  • Fighting, harassment, threatening behaviour, or abusive conduct.

  • Deliberate damage to campsite property.

  • Activities that create a serious safety risk.

  • Excessive disturbance to other guests or the surrounding community.

  • Any illegal activity.

GoPawnaCamp.com reserves the right to ask guests engaging in prohibited or dangerous behaviour to leave the property without refund, subject to applicable law.

12. Alcohol and Smoking

Guests must comply with applicable laws and campsite rules relating to alcohol, smoking, tobacco, and other regulated substances.

Smoking may be restricted to designated areas. Guests must not smoke where it creates a fire or safety risk.

13. Property Damage and Loss

Guests are responsible for damage caused to accommodation, furniture, equipment, facilities, or other campsite property due to negligence, misuse, or intentional acts.

GoPawnaCamp.com may recover reasonable repair or replacement costs from the responsible guest.

Guests are also responsible for their personal belongings. GoPawnaCamp.com is not responsible for loss, theft, or damage to personal property unless liability is imposed by applicable law.

14. Photography and Personal Belongings

Guests should take appropriate care of mobile phones, cameras, wallets, jewellery, luggage, and other personal belongings, particularly near the lake and during outdoor activities.

GoPawnaCamp.com may have photography or promotional activities at the campsite. Where identifiable guests are used for promotional purposes, applicable consent and privacy requirements will be respected.

15. Pets

Pets are permitted only where specifically confirmed by GoPawnaCamp.com before booking.

Guests bringing an approved pet are responsible for the pet’s behaviour, safety, cleanliness, and any damage caused by the pet.

16. Changes to Bookings

Requests to change the booking date, accommodation type, number of guests, or package are subject to availability.

A change may result in additional charges or cancellation charges depending on the circumstances and applicable policy.

GoPawnaCamp.com does not guarantee that requested changes will be possible.

17. Service Changes and Availability

GoPawnaCamp.com reserves the right to make reasonable changes to facilities, accommodation, activities, meal arrangements, routes, schedules, or other services due to operational requirements, maintenance, weather, safety, availability, or circumstances beyond its reasonable control.

Where reasonably possible, customers will be informed of significant changes.

18. Limitation of Liability

GoPawnaCamp.com will take reasonable steps to provide a safe and satisfactory camping experience.

However, outdoor camping involves inherent risks, including uneven terrain, weather conditions, insects, wildlife, water-related hazards, fire, transportation risks, and other natural or activity-related risks.

Guests are expected to exercise reasonable care and follow all safety instructions.

To the extent permitted by applicable law, GoPawnaCamp.com will not be responsible for losses arising from circumstances beyond its reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited.

19. Force Majeure

GoPawnaCamp.com shall not be responsible for failure or delay in providing services caused by circumstances beyond its reasonable control, including but not limited to:

  • Severe weather or natural disasters

  • Government restrictions or orders

  • Road closures

  • Flooding

  • Fire

  • Public emergencies

  • Power or utility interruptions

  • Strikes or transportation disruptions

  • Other unforeseen circumstances

In such circumstances, available remedies will be handled according to the applicable booking and cancellation policy.

20. Website Information

We make reasonable efforts to keep information on GoPawnaCamp.com accurate and updated.

However, photographs, descriptions, prices, facilities, activities, and availability may change from time to time.

Website images are intended for general representation and actual accommodation, surroundings, furniture, décor, or facilities may vary.

21. Website Use

Users must not:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to the website or its systems.

  • Upload malicious software or harmful content.

  • Copy or misuse website content without permission.

  • Interfere with the operation or security of the website.

  • Submit false or fraudulent booking information.

22. Intellectual Property

Unless otherwise stated, the content available on GoPawnaCamp.com, including text, logos, graphics, photographs, designs, videos, and other materials, belongs to or is lawfully used by GoPawnaCamp.com.

Such content may not be copied, reproduced, modified, distributed, or commercially used without prior written permission.

23. Privacy

Personal information collected during bookings, enquiries, payments, or website use will be handled according to our Privacy Policy.

By using our website and booking our services, you acknowledge that your information may be processed for purposes such as booking management, customer communication, payment processing, service delivery, and legal compliance.

24. Third-Party Services

GoPawnaCamp.com may use third-party providers for payment processing, transportation, activities, communication, technology, or other services.

Third-party services may have their own terms and conditions. Customers may be required to comply with those terms when using such services.

25. Customer Communication

By making a booking or submitting an enquiry, you agree that GoPawnaCamp.com may contact you regarding your booking, payment, arrival, cancellation, changes, or other service-related matters through phone calls, WhatsApp, SMS, or email.

26. Disputes and Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any dispute arising from the use of our services or website shall be handled in accordance with applicable Indian law and the jurisdiction applicable to the business and transaction.

27. Changes to These Terms

GoPawnaCamp.com may update these Terms & Conditions from time to time.

The updated version will be published on this page with the revised effective date. Customers are encouraged to review the terms before making a booking.

28. Contact Us

For questions regarding these Terms & Conditions, bookings, cancellations, or other services, please contact GoPawnaCamp.com through the official contact details listed on our website.

Website: GoPawnaCamp.com

Important: Please replace the website/contact details above with your actual business name, phone number, email address, physical address, and cancellation-policy terms before publishing.

By using GoPawnaCamp.com or making a booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.